Find the Help You Need

The Palm Beach County Library System has many resources available to help individuals and businesses affected by COVID-19. Ask-A-Librarian staff are available by phone, email and chat to help members who have questions or need assistance filling out unemployment/reemployment forms.

The Florida Department of Economic Opportunity website at floridajobsresources.com provides access to unemployment and reemployment assistance, job listings, small business loans, and other compensation programs provided by state and federal government.

Paper unemployment applications in English, Spanish and Creole are available to pick up at FedEx Office Centers and outside of the main entrance of the following Library locations:

MAIN LIBRARY
3650 Summit Boulevard
West Palm Beach 33406
233-2600 ACREAGE BRANCH
15801 Orange Boulevard
Loxahatchee 33470
681-4100 BELLE GLADE BRANCH
725 NW 4th Street
Belle Glade 33430
996-3453 GARDENS BRANCH
11303 Campus Drive
Palm Beach Gardens 33410
626-6133 GLADES ROAD BRANCH
20701 95th Avenue South
Boca Raton 33434
482-4554 GREENACRES BRANCH
3750 Jog Road
Greenacres 33467
641-9100 HAGEN RANCH ROAD BRANCH
14350 Hagen Ranch Road
Delray Beach 33446
894-7500 JUPITER BRANCH
705 Military Trail
Jupiter 33458
744-2301 LANTANA ROAD BRANCH
4020 Lantana Road
Lake Worth 33462
304-4500 OKEECHOBEE BOULEVARD BRANCH
5689 Okeechobee Boulevard
West Palm Beach 33417
233-1880 TEQUESTA BRANCH
461 Old Dixie Highway North
Tequesta 33469
746-5970 ROYAL PALM BEACH BRANCH
500 Civic Center Way
Royal Palm Beach 33411
790-6030 WELLINGTON BRANCH
1951 Royal Fern Drive
Wellington 33414
790-6070 WEST BOCA BRANCH
18685 State Road 7
Boca Raton 33498
470-1600 WEST BOYNTON BRANCH
9451 Jog Road
Boynton Beach 33437
734-5556

Please do not return completed paper applications to library locations. They can be dropped off FedEx Office Centers in Palm Beach County. FedEx will send applications to Tallahassee at no charge.

Frequently Asked Questions

The Department of Economic Opportunity helpline number is 800-204-2418. For assistance in Spanish, Creole and other languages, call 800-681-8102. Phone lines have been busy. The department recommends calling as early as possible and checking their website at covid19.floridajobs.org for more information. CareerSource Palm Beach County offices are closed but the staff is available to help online, by email and by phone. Visit www.careersourcepbc.com/contact-us or call 561-340-1600 (central Palm Beach County), 561-829-2040 (Glades area), or 561-727-3399 (Delray Beach).
You will be required to provide the following information, so have it handy when you begin your application:
  • Social Security Number
  • State driver’s license or ID
  • Last 18 months’ employment information
    • Employer’s name, address, telephone number
    • Employment start date and end date
    • Gross earnings
    • Reason for separation
  • Work Authorization (if not U.S. Citizen)
  • DD-24 for Military
  • SF8 or SF50 for Federal Employees

See our fact sheet for answers to other questions updated with the latest information from the state.

Unemployment / Reemployment Assistance Fact Sheet (Google Doc)

Online Resources

Visit our website at http://www.pbclibrary.org/coronavirus-virtual-library to sign up for a free temporary e-card. You will have access to the following which will help with reemployment and career guidance:

  • Career Transitions

    An online career guidance center that walks users through the job-search process from beginning to end. Assists with creating resumes and cover letters, assessing career interests, finding job listings, and interview preparation.

  • LearningExpress

    Online learning with skill building modules, test preparation materials and practice exams; including test preparation E-books. Take practice tests for GED, SAT, FCAT, fire fighter, postal worker and many more. Learn techniques for job searching , resumes, interviewing and workplace skills.

  • Tutor.com Homework Help

    Free online tutoring in math, science, social studies and language arts as well. Local open jobs, résumé and cover letter templates, interview guidelines and much more for job seekers. Grades K-12, College Intro, and Adult Learners. Live one-to-one help is available every day from 12:00 pm-12:00 am. Assistance provided in Spanish every day from 2:00 pm-12:00 am.

  • Tech Talk

    Tech-Talk is a digital learning tool with easy-to-read articles, videos, and other sources for tips and tricks in technology and communications. New material added weekly.

  • Udemy

    An online learning tool with courses available in a wide-range of categories like leadership, software, and personal development. The self-paced courses include videos, resources that can be downloaded and saved, and exercises and activities.

Your Library at Home

You are also encouraged to use our downloadable resources including e-books, audiobooks, e-magazines, streaming or downloadable music, e-movies and e-TV shows.

Library Informational Blog

Come back as we provide updates and information to help you navigate the current situation.

Apr 29
8:53 am

Financial Literacy Month

In recognition of Financial Literacy Month, our Supporters have created useful, educational, and insightful webinars on various topics. Each topic is uniquely relevant to our current environment and is pre-recorded so you can view them when it is most convenient for you. Feel free to share the webinars with others who could benefit from them.

Take Control of Your Finances Inside America’s “Financial Diaries” Money and Budgeting for Kids!
Apr 27
7:27 am

Department of Housing and Economic Sustainability Initiatives

Housing Programs (PDF) Business Loan Programs
Apr 09
12:45 pm

CFPB: Mortgage Forbearance, Online Banking, and More

Important information from the Consumer Financial Protection Bureau with a link to the information below.

CARES Act Mortgage Forbearance: What You Need to Know